Features at a glance
Flowin brings online bookings, day-to-day office work and your guides together in one solution. For full visibility and less paperwork.
Plan assignments in seconds, even when everything keeps changing
Always keep track of offers, activities, guides and availabilities. Without Excel, WhatsApp or manual lists.
Offer structure
Define your offers once, centrally, and use them as the basis for all future bookings and activities.
Activity planning
Plan group activities and private groups clearly in one place. Flowin applies changes automatically and keeps them traceable at all times.
Flexible pricing
Create pricing rules based on duration, number of participants, day of the week or time of day. You manage price plans centrally – changes apply automatically to all linked offers and future bookings.
Central guide management
Manage all information about your guides and their qualifications in one place.
Availabilities
See at a glance which guides are available and scheduled. Your guides keep their availabilities up to date directly in the Flowin Guide app.
Simple assignment planning
Distribute assignments in just a few clicks and keep track of workload and capacity. Flowin shows you which guides are available and suitably qualified.
Assignments on the smartphone
Your guides can see their assignments and all the important information on their smartphone at any time.
Participant lists
Your guides see details, payment status and contact person – and can adjust the group allocation directly if needed.
Feedback on site
Your guides record attendance and assessments conveniently on site.
Self-managed availabilities
Your guides enter their availabilities flexibly and change them when needed.
Staff Requests
Allow your guides to apply for open assignments or to step in at short notice if someone drops out.
File Storage
Make important documents, contacts and links available to your guides.
Time tracking without extra effort
Your guides confirm working hours directly from their planned assignments and submit changes and additional work for review.
Quick review of working hours
Flowin confirms regular assignments automatically – you only approve change requests and special work manually.
Transparent closures
Use regular time closures to prepare the recorded hours for payout.
Sell around the clock and handle bookings centrally
Sell your offers online and manage bookings, customers and payments in one central place.
Sales around the clock
Sell your offers via the integrated Web Shop or directly as a widget on your existing website.
Integrated booking process
Flowin handles the entire process for you – from data entry to payment and booking confirmation.
Additional Services
Sell additional services such as training materials, single rooms or a photo service directly when guests book – easy upselling included.
Vouchers & products
Easily sell vouchers and other products via the Web Shop.
Point of Sale
Record bookings for customers on site in a few steps directly in Flowin and take payments.
Simple booking management
Adjust or cancel bookings, or add additional services and items, in just a few clicks.
Cancellations & credit
Manage cancellations including cancellation fees. Flowin automatically books overpayments as credit or refunds them directly.
Booking confirmations
Flowin automatically sends booking confirmations with all the important details to participants.
Flexible payment options
Offer exactly the payment methods that suit your business – from TWINT and credit card to QR-bill and card terminal, through to vouchers and payment on site.
Payment links
Send payment links by email or SMS so guests can pay conveniently on the go.
Automatic refunds
Flowin processes refunds of online payments directly and automatically credits them to the person who booked.
Invoice control
Always keep track of the status of your invoices and send payment reminders directly from Flowin when needed.
Bank reconciliation for QR-bills
Reconcile incoming QR-bill payments conveniently via e-banking import. Flowin books online payments automatically – no import needed.
Central customer management
Record and manage private and business customers in one place – including the different members of a family.
Complete history
Keep track of past bookings and add notes. See at a glance which courses participants have attended and successfully completed.
Analyse & manage
Get an overview of your business and make well-founded decisions.
Invoices without extra tools
Issue invoices incl. VAT directly in Flowin. Flowin records payments cleanly, so invoice control and accounting always add up.
Accounting Journal
Flowin records payments, credit and refunds in an accounting journal – traceable at any time and ready to be transferred to your accounting.
Closures
Create daily, monthly or annual closures with meaningful reports – directly in Flowin or as an export.
Personalisation
Personalise your Web Shop, invoice texts and more.
Custom fields & forms
Put together your own booking forms and capture exactly the participant data your business needs.
Multilingual
Flowin speaks German, English and French – in the Web Shop and in customer communication.
Tasks & notes
Record notes and create tasks directly on the customer, order or activity – so nothing gets forgotten.
